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Email Support
For any TapTrust issue, account question, or NFC help — email our team. We typically respond within 24 hours.
support@mrvltechnologies.com🗳️
Feature Requests
Have an idea for TapTrust? Vote on what gets built next on the community board.
Visit Community Board →📱
Browse Our Apps
Looking for another MRVL app? Browse all 29 apps across iOS and Android.
View All Apps →Frequently Asked Questions
Quick answers to common questions about TapTrust.
How does TapTrust work?
TapTrust uses NFC technology. When a customer taps your TapTrust card or tag with their phone, they're instantly taken to your Google review page — no app download needed. One tap, one review.
Do my customers need to download an app?
No. TapTrust works with the customer's existing phone — iPhone or Android. They simply tap, get redirected to Google, and leave their review. No app, no friction.
How do I set up my TapTrust card or tag?
Download the TapTrust app, sign in, and follow the setup flow. You'll be prompted to connect your Google Business profile and configure your NFC tag. The whole process takes under 5 minutes.
How do I cancel my subscription?
iOS: Settings → Apple ID → Subscriptions → TapTrust → Cancel. Android: Play Store → Menu → Subscriptions → TapTrust → Cancel. Your access continues until the end of the billing period.
How do I delete my account?
In the TapTrust app, go to Settings → Account → Delete Account. If you need help, email us at support@mrvltechnologies.com and we'll delete your account within 48 hours.
I have a business or partnership enquiry
Email john.hammond@mrvltechnologies.com for business enquiries and partnerships.
Still need help?
Our team is here. We'll get back to you within 24 hours.